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This Privacy Policy sets out how we collect, store, process, transfer, share and use your personal data, and which rights and options you may have in this respect. Please also refer to our Cookie Policy which explains the use of cookies and other web tracking devices via our websites.
We collect data about users of our websites, blogs, applications; about individuals who attend events organised or hosted by us; about our clients or prospective clients (where these are natural persons) or their employees, agents and representatives; and about others who express an interest in us or with whom we carry on business (and these individuals about whom we collect data are referred to as “you” and “your” in this Privacy Policy).
We set out more details below under How we collect your personal data.
For the purposes of the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), the data controller for the data you provide or that we collect in connection with our website or our apps is Bank Cartel Claims Limited.
Where we are providing you with legal services or where you are engaging with us in other circumstances (such as to attend an event, to join us as an employee, to provide us with services), the identity of the Bank Cartel Claims Limited entity which is responsible for your personal data will depend on the Bank Cartel Claims Limited office with which you are engaging.
You do not have to give us any personal data in order to use most of our websites, and in most instances you will provide us with your personal data voluntarily. However, there are circumstances in which we may not be able to assist you, or an organization with which you are associated, unless you provide us with your personal data. For example, your personal data may be required for legally required compliance checks, to carry out instructions, for security and other reasons to allow you to access one of our events or premises. In these cases, without the relevant personal data, we may be unable to assist you or your organization, and we would inform you or your organization that this is the case. We also may collect some personal data about you automatically – further details below.
When you use our website or when we interact with you, the personal data we collect may include (but is not limited to):
Contact information, such as your name, job title, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, fax number and email address
Professional information, such as job titles, previous roles, and professional experience and qualifications
Profile and usage data, including passwords to our websites or password-protected platforms or services; your preferences in receiving marketing information from us; your communication preferences; and information about how you use our websites, including the services you viewed. To learn more about our use of cookies or similar technology, please check our Cookie Policy.
If you connect to us from a social network, such as LinkedIn or Facebook, we will collect personal information from the social network in accordance with your privacy settings on that social network. The connected social network may provide us with information such as your name, profile picture, network, gender, username, user ID, age or age range, language, country, friends list, follower list, and any other information you have agreed it can share or that the social network provides to us
Special categories of personal data. In connection with the registration for and provision of access to an event or seminar, or a visit to one of our offices, we may ask for information about your health for the purpose of identifying and being considerate of any disabilities or special dietary requirements you may have, or for public health reasons, including to meet public health requirements or health and safety laws. Your provision of this data is based on your consent and our use of it is with your consent and/or as required by law.
In addition to all or some of the information listed above, information collected from publicly available sources or data sites for client due diligence purposes
Identification information from you or from your organization or other third parties for compliance with our legal and professional duties
Payment data, such as data necessary for processing payments and fraud prevention, and other related billing information
Other personal data regarding your preferences, opinions and comments where it is relevant to our services
Information regarding the issue or matter in respect of which we have been engaged to provide legal services, which may contain personal information about you. In the course of our client services, we may represent you and/or your organization in legal matters that require us to collect and use special category personal information relating to you (that is, information about your racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, details of criminal offences, or genetic or biometric data).
We may collect personal data about you in a number of circumstances and ways, including:
When you or your organisation seek legal advice from us or when you are engaged by us on behalf of our clients
When you make an inquiry about our services or otherwise interact on our website
When you attend a seminar or event with us or a third party we are working with or sign up to receive publications from us
When you or your organization provide services to us or seek to provide such
When you apply to join us or express an interest in joining us
When you interact with us by telephone, email and other electronic communication, including the use of virtual conferencing facilities
From third parties, such as government agencies, a credit reporting agency, information service providers, or from publicly available records
From social media sites
By making inquiries from your organization, other organizations with whom you have dealings such as former employers and educational institutions, or from third-party sources
Automatically in the ways we describe below.
Using cookies and other tracking software, we automatically collect personal data about you when you access and use our websites, blogs, mobile sites, applications, sponsored content on social media sites (the “Online Information”), and information about the device you use to access the Online Information. For example, we may collect:
Information about how you view the Online Information (such as the pages you view, the links you click)
Information about your browser and usage patterns (e.g. your IP address, browser type and language)
Information about the device you use to access the Online Information
We use this information to determine news, alerts, and other products and services that may be of interest to you for marketing purposes; to monitor and improve our Online Information and business; and to help us develop new products and services.
Using email tracking software, we collect email traffic headers (“from”, “to” and timestamp fields) for analyzing patterns of network traffic and managing our relationships, although we exclude from our analysis email addresses which are not associated with a company email address.
We will use the personal data listed above if and to the extent necessary to achieve the following purposes:
To provide legal advice or other services, including online or legal technology services as instructed or requested by you or your organization
To manage and administer you or your organization’s relationship with us, including billing and collection, marketing and support services, and taking other steps linked to the performance of our business relationship
To comply with our legal and regulatory obligations such as for anti-money laundering, financial and credit checks, audit requirements, fraud and crime prevention and detection, and record keeping. This may include automated checks of personal data you or your organization provide about your identity against relevant databases, and contacting you to confirm your identity, or making records of our communications with you for compliance purposes
To analyze and improve our services and promote our business, such as by sending you publications and invites
To protect the security of and managing access to our premises, IT and communication systems, online platforms, websites and other systems, preventing and detecting security threats, fraud or other criminal or malicious activities
Where applicable, and only as permitted by law with respect to the specific category of personal data, to assess your application to join us
To comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies
To comply with court orders and to exercise and/or defend our legal rights
To assist or enhance your experience at an event; for example, details of your dietary requirements
To help us manage health and safety risks to employees and visitors to our offices
To personalize and foster the quality of our communications and interaction with you
If you use our legal services, we may share your contact details and limited information about our services to you or your organisation with legal directories or other promotional publications or communications, in order to promote our business. We will only share your name and contact details. We may, where permitted by our professional confidentiality obligations, disclose information about our clients to third parties in connection with a transaction, such as a merger, or acquisition of all or a portion of our business, or our acquisition of another business
For any other purposes related and/or ancillary to any of the above, or any other purposes for which your personal data was provided to us
Marketing. We will only provide you with marketing-related information after you have, where legally required to do so, opted-in to receive those communications. If you have not opted-in to our providing you with information promoting our business, we will use your personal information for our legitimate interests, provided that those interests are not overridden by your interests or fundamental rights and freedoms (e.g. if you are a client for news and updates on legal matters). We will give you the opportunity to opt out at any time.
Legal Services. If we are providing you (or your organization) with legal services, our processing will be necessary for the performance of a contract between you or your organization and us. Prior to entering into a contract and/or to taking steps at your request or at the request of your organization before we provide legal services, the processing is necessary for our legitimate interests and those of our clients or prospective clients to assist us in providing the legal services. Our processing is for our legitimate interests in ensuring compliance with our legal and professional obligations or to protect our business. In all cases in which our legal basis for processing is due to our legitimate interests or those of our clients or prospective clients, we will use your personal information for our legitimate interests, provided that those interests are not overridden by your interests or fundamental rights and freedoms.
Recruitment. Where you apply to join us, we will only process your personal data based on your consent as part of the assessment of your suitability for any position for which you may apply at Reed Smith. We may use information collected throughout the recruitment process to review Reed Smith’s equal opportunities profile in accordance with applicable legislation.
Business partners. If you are engaged by us to provide services or supplies, or if you wish to be, our processing your personal data will be necessary for the performance of a contract, or for our legitimate interests.
We will not use your personal data for making any automated decisions affecting or creating profiles other than as described above.
Bank Cartel Claims Limited entities and our service providers are located in several locations. We share information, including personal information, within the Bank Cartel Claims Limited entities, and third parties engaged by us to collect information (for example, your access to our email marketing). We set out below further details of the ways we may share your personal data with:
Third parties, including certain service providers we have retained in connection with the legal services we provide, such as other lawyers, consultants, mediators, or translators, couriers, or other necessary entities
A client, if we have collected your personal data in the course of providing legal services to that client, and where permitted by law to others for the purpose of providing those services
Third parties, on a confidential basis, to help us measure our performance and to improve and promote our services
Companies providing services for money laundering and terrorist financing checks, credit risk reduction, and other fraud and crime prevention purposes, and companies providing similar services, including financial institutions, credit reference agencies, and regulatory bodies with whom such personal data is shared
Courts, law enforcement authorities, regulators, government officials or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim
Service providers which we engage to process personal data for any of the purposes listed above on our behalf and in accordance with our instructions only
Prospective sellers or buyers of any business or assets to which we might assign or novate any of our rights and obligations; in such case we may disclose your personal data to the prospective seller or buyer of such business or assets.
The personal information we collect may therefore be collected, transferred to and stored in countries outside of the jurisdiction you are in, or from the location of the Bank Cartel Claims Limited office you provide the information to, for the purposes specified in this Privacy Policy. Any international transfers of your personal data will be made pursuant to appropriate safeguards in accordance with the applicable laws and regulations, such as standard data protection clauses adopted by the European Commission. If you wish to enquire further about these safeguards used, please contact us using the details set out at the end of this Privacy Policy.
We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.
In some circumstances, we may use video conferencing facilities, where face-to-face interaction is not permitted or possible. For this purpose, we may use the services of external providers including, but not limited to, Microsoft Teams, Microsoft Skype, Zoom, Bluejeans and other providers as deemed appropriate. The use of external providers for video conferencing services, is considered under strict internal guidelines.
Your personal information will be retained in accordance with our data retention policy, which categorizes all of the information held by Bank Cartel Claims Limited, and specifies the appropriate retention period for each category of data. Those periods are determined by the purpose for which the information is collected and used, taking into account the applicable data protection laws in the jurisdictions concerned, legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, and Bank Cartel Claims Limited’s business requirements.
You agree that if we hold your personal data for the purposes of compliance with our anti-money-laundering legal obligations, we may retain that information for a period beyond the time period specified by applicable laws.
Data protection laws including but not limited to the GDPR, the PDPO and the PDPA, the DPL and the DPR provide certain rights for data subjects. Your rights will depend on the laws which apply to you and us, but you may have some of all of the following rights:
To request details of the information we hold about you and how we process it. To have the personal data we hold rectified or deleted, to restrict our processing of that information, to stop unauthorized transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organization
To lodge a complaint in relation to our use of your personal information with a local supervisory authority.
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.Your objection (or withdrawal of any previously given consent) could mean that we are unable toperform the actions necessary to achieve the purposes set out above (see “How we use your personal information”) or that you may not be able to make use of the services and products offered by Bank Cartel Claims Limited. Please note that even after you have chosen to withdraw your consent, we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations. If you have provided your consent and wish to withdraw your consent, please follow the opt-out links on any marketing message sent to you, or contact Bank Cartel Claims Limited.
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims. Withdrawal of consent to receive marketing communications will not affect the processing of personal data for the provision of our legal services.
We must ensure that your personal information is accurate and up to date, where relevant. Therefore, please advise us of any changes to your information by emailing us.
Questions, comments and requests regarding this Privacy Policy should be sent to 523 Avenue Louise, 1050 Brussels, marked for the attention of the managing director or the director with whom you entered into an engagement for the provision of legal services.
This website may, from time to time, contain links to other websites which are outside of our control and are not covered by this Privacy Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other websites using the links provided, please check their policies before submitting any personal information.
We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make in the future will be posted on this page. Please check back frequently to see any updates or changes. This Privacy Policy was first published on May 5, 2021.